Faqs

You can contact us through our support ticket form or with the contact information found on our contact us page.
If you need to return a purchased item(s), please read more by visiting our return policy page.
Yes, we offer financing on most purchases throughout the website. If you would like to find out more about financing, please click here.
We accept all major credit cards and Raise Bid account funds. We also offer financing for our members to purchase on credit.
If you need to report any abuse on the website or with the guests, members or moderators, please visit the following link.
You can change your password by visiting your account settings page.
You can easily hide your profile by changing your privacy settings. Click here to view all of your settings.
You can access your settings page through your my account dashboard or dropdown menu. If you need to change your settings for your account, please visit the following settings page.
You can reset your password for your account by using the reset password form. An email with instructions for resetting your password will be sent to the email on file. If you don’t have access to your email anymore, please create a support ticket to resolve the issue. Someone from our staff will verify your identity and change your email address to a new one.
You can login to your account dashboard through the following webpage. On the page, you can also attach your Twitter or Facebook account, for easier access.
If you need help you can visit our support ticket page and fill out our form.
You can visit our events page and find an event to participate in. You will be able to share in the purchasing of the lot.
You can win an auction by bidding the highest amount. The amount must be higher than the reserve price. There may also be an option for buy it now at a set price.
You can make a purchase by finding a product in our store you would like to buy. Adding it to your shopping cart and then proceed to checkout.
You can become a member by signing up through our registration form.
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